{"id":3683,"date":"2024-01-29T16:50:30","date_gmt":"2024-01-29T15:50:30","guid":{"rendered":"https:\/\/dev.airbelgium.com\/faq\/"},"modified":"2024-07-24T12:25:04","modified_gmt":"2024-07-24T10:25:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/dev.airbelgium.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
\n

Vous avez r\u00e9serv\u00e9 un vol avec Air Belgium avant le 18 septembre 2023 et vous avez besoin d’aide ? Vous trouverez plus d’informations ici.<\/a><\/p>\n<\/div>\n

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Qui est Air Belgium ?<\/strong><\/h3><\/div>

Air Belgium est une compagnie a\u00e9rienne belge innovante et r\u00e9put\u00e9e pour son offre de services compl\u00e8te et de qualit\u00e9. La compagnie assure des op\u00e9rations intercontinentales de transport de passagers et de fret. Connue pour son agilit\u00e9 et sa capacit\u00e9 d\u2019adaptation, Air Belgium propose des solutions sur mesure pour r\u00e9pondre aux besoins d\u2019une client\u00e8le diversifi\u00e9e. Gr\u00e2ce \u00e0 l\u2019exp\u00e9rience et \u00e0 l\u2019expertise de ses \u00e9quipes, Air Belgium a acquis une r\u00e9putation positive dans l\u2019industrie.

En pratique, Air Belgium op\u00e8re des vols passager et cargo pour le compte de clients tiers. La compagnie se positionne comme un partenaire de choix pour les autres compagnies a\u00e9riennes ainsi que les entreprises et clients en recherche de services sur mesure assur\u00e9s par un op\u00e9rateur fiable.<\/p><\/div><\/div>

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Quels sont les services offerts par la compagnie a\u00e9rienne ?<\/strong><\/h3><\/div>

Air Belgium offre des services a\u00e9riens pour le transport de marchandises. Les compagnies a\u00e9riennes et les clients actifs dans les domaines du fret font appel \u00e0 Air Belgium lorsqu\u2019ils souhaitent externaliser le transport de leurs marchandises et s\u2019adjoindre les services d\u2019un op\u00e9rateur fiable.

Outre les services de fret, la compagnie propose aussi des services de transport de passagers pour les compagnies a\u00e9riennes qui souhaitent maintenir ou augmenter leur capacit\u00e9 de transport par le biais de vols en sous-traitance Wet Lease \/ ACMI (Aircraft, Crew, Maintenance, Insurance).

Air Belgium propose \u00e9galement des services d\u2019affr\u00e8tement \u00e0 la demande et sur-mesure pour tout type de clients et d\u2019entreprises \u00e0 la recherche de solutions de transport a\u00e9rien.<\/p><\/div><\/div>

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De quels appareils se compose la flotte ?<\/strong><\/h3><\/div>

Air Belgium dispose d\u2019une flotte de 8 avions gros porteurs.

Flotte cargo :
\u2013 2 Boeing 747-8F
\u2013 2 airbus A330-243F

Flotte passager :
\u2013 2 Airbus A330-900
\u2013 2 Airbus A330-200<\/p><\/div><\/div>

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Je suis passager sur un vol op\u00e9r\u00e9 par Air Belgium pour le compte d’une autre compagnie a\u00e9rienne ou d’un Tour Op\u00e9rateur et je recherche des informations pratiques sur mon vol.<\/strong><\/h3><\/div>

Si votre num\u00e9ro de vol commence par les lettres \u00ab\u00a0KF\u00a0\u00bb, nous vous invitons \u00e0 consulter les pages \u00ab\u00a0Informations aux passagers\u00a0\u00bb qui vous sont sp\u00e9cifiquement d\u00e9di\u00e9es et accessibles depuis le menu principal de notre site web.

Air Belgium op\u00e8re \u00e9galement pour le compte d’autres compagnies a\u00e9riennes ou tour-op\u00e9rateurs. Si votre num\u00e9ro de vol ne commence pas par les lettres \u201cKF\u201d, vous \u00eates vraisemblablement concern\u00e9. Dans ce cas, et afin d’obtenir des informations sur votre vol, nous vous invitons \u00e0 vous r\u00e9f\u00e9rer au site de la compagnie a\u00e9rienne ou de l’organisme aupr\u00e8s duquel vous avez effectu\u00e9 votre r\u00e9servation.<\/p><\/div><\/div>

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Je suis un professionnel et je souhaite faire appel aux services d\u2019Air Belgium. Comment dois-je proc\u00e9der ?<\/strong><\/h3><\/div>

Nous vous remercions de l’int\u00e9r\u00eat que vous portez \u00e0 Air Belgium. Pour toute demande d’information ou de devis, veuillez remplir le formulaire ici.<\/a>

Nos \u00e9quipes seront ravies de vous aider et vous r\u00e9pondront dans les meilleurs d\u00e9lais.<\/p><\/div><\/div>

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Comment postuler pour un emploi chez Air Belgium ?<\/strong><\/h3><\/div>

Nous vous remercions de l’int\u00e9r\u00eat que vous portez \u00e0 Air Belgium. Nous serions ravis de recevoir votre candidature !

Visitez la page \u00ab\u00a0Jobs\u00a0\u00bb<\/a> de notre site web, o\u00f9 vous trouverez nos offres d’emploi et la proc\u00e9dure \u00e0 suivre pour postuler.<\/p><\/div><\/div>

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Comment puis-je contacter le service presse ?<\/strong><\/h3><\/div>

Pour contacter l\u2019\u00e9quipe presse d\u2019Air Belgium, nous vous invitons \u00e0 consulter la page Presse<\/a> de notre site web.
Vous y trouverez les coordonn\u00e9es de notre agence en charge des relations presse.<\/p><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

Vous avez r\u00e9serv\u00e9 un vol avec Air Belgium avant le 18 septembre 2023 et vous avez besoin d’aide ? 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